We’ve improved the clinic registration process to better support participants who are in the process of completing their screening requirements.
Previously, participants registering for a clinic through the shopping cart were required to have a background check with a status of Completed. The system has now been updated to also accept background checks with a status of Pending.
This change allows individuals whose background checks are currently being processed to continue with clinic registration without unnecessary delays, while still ensuring that screening requirements are appropriately validated.
This only applies to Clinics that require a background check in order to register, and in most cases is managed by the Member Branch. There is no action needed by MHAs.
Thanks for the information below. Could you please clarify the below for us?
Does this mean anyone registering for a coach clinic? On-Line or in-person clinics or both?
Is this also for Shift Forward Coach?
Yes, this is for all clinics, but only where the background check requirement is on for that clinic. This would be for coaches, The Shift Forward, officials, etc.
It’s dependant on the clinic settings though, and if a background check is required.
